Hiab’s New Support Network Established in New Zealand.
2 April 2019
Since becoming the New Zealand distributors for the full range of Hiab equipment in November 2018, Tidd Ross Todd Limited (TRT) have worked to established a nationwide support network of experts, both in-house, and service and fitting agents as well as stock of units and genuine parts.
“We are committed to supporting the iconic Hiab products in New Zealand. We have invested in the right people, the right stock levels and the right service agents. This has created a network of support customers can trust. We are in it for the long haul.” says Robert Carden, TRT’s Engineering Director.
TRT has established a number of factory trained service and installation specialists to support the growing demand for Hiab products. Hiab’s authorised service and fitting agents are based throughout the North and South Islands, 24 hours, 7 days a week.
All of the HIAB and Zepro agents are experienced engineering companies with already existing product experience.
Leveraging TRT’s already extensive truck and trailer parts stock programme and warehouse facilities in Auckland, Hamilton and Christchurch, TRT have increased the availability of Hiab products and parts, supporting customers and service agents and by doing so, reaffirming its commitment to the brand.
Nathan Timoko, Hiab Business Development Manager at TRT confirms this commitment. “Customers will find a different level of service and a specialist team from what they may have experienced in the past. We know how important it is to support all existing and new HIAB equipment.” He continues, “Zepro is the most popular and reliable truck tail lift brand in New Zealand, we are focussed on supporting a large number of units already on trucks, and all new installations.”
A list of current HIAB and Zepro service and installation agents is available here.